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Wealthy cell messaging permits Cellular Operators and advertisers to interact customers with tailor-made, media-rich interactions that may be measured and optimised for optimum conversion
MNOs uniquely positioned to faucet into RCS potential

RCS Efficiency Stats
London, Rio de Janeiro, Athens, Could 19, 2022 – RCS (Wealthy Communication Companies) messaging is anticipated to account for a rising proportion of world cell operator income and develop into a significant channel for advertisers as they search to boost direct-to-consumer interactions and develop their first-party databases. That’s in line with a brand new white paper, “Unlocking multi-channel marketing with RCS”, printed by cell advertising automation specialists, Upstream, which explores wealthy cell messaging’s emergence as a significant a part of the digital advertising combine.
RCS messaging permits MNOs and advertisers to create extremely focused media-rich messages that may be closely customized to interact and convert customers. Efficiency metrics, together with open-rates and message interactions, can be used to assist advertisers optimize their content material for optimum impression.
“Audiences in the present day are very fragmented and have come to anticipate customized communication. There’s at the moment no single communication channel that fulfils all of those wants successfully, so entrepreneurs have needed to adapt to utilizing a mix of various channels to maximise engagement. RCS brings distinctive worth to any multi-channel combine, combining the wealthy media capabilities of digital channels with the hyper-personalized engagement of the SMS world. The advertising use instances for the channel can solely be restricted by creativeness,” mentioned Kostas Kastanis, Upstream’s Deputy CEO.
Upstream’s information means that RCS is already turning into a significant software in serving to advertisers join with customers on a private stage, showcasing click-through charges (CTR) as excessive as 22.2%[1] and a 37% rise in conversion charges[2] over conventional SMS in a collection of campaigns run throughout industries.
Since 2020[3] and its international roll-out from the Google Messages app, RCS has been gaining important traction and the variety of RCS-capable subscribers is anticipated to achieve three.eight billion by 2026[4].
This rising development towards wealthy cell messaging comes as third-party cookies, as soon as the cornerstone of digital advertising, are to be retired completely. Advertisers that may now not faucet into third-party cookies as a method of reaching huge audiences with broad however usually superficial advertising campaigns will as a substitute flip their consideration to creating participating and extremely customized experiences to develop their first-party buyer base.
Being suitable with the MSISDN (Cellular Subscriber Built-in Companies Digital Quantity), the distinctive cell variety of every consumer, RCS permits cell operators to confirm the identification of the subscribers, making it simpler to supply focused and customized messaging. International MNO income from RCS is anticipated to achieve $four.6 billion in 2026[5].
Kastanis, concludes: “It’s time for cell operators to capitalize on the developments within the digital promoting ecosystem and take a number one function in it. They’re uniquely positioned to take action by means of their millions-strong subscriber-base and “owned” channels resembling RCS and SMS. Utilizing know-how platforms that enable them to run multichannel campaigns successfully – and by the numbers – is a step in the direction of this objective, and can assist revenues soar within the coming years”.
Upstream is one in every of Google’s official messaging companions enabling RCS, and is acknowledged as one of many key gamers within the RCS ecosystem by the GSMA[6]. In Brazil, one of many main RCS markets globally, Upstream is the largest RCS sender.
[1] Upstream martech platform information. Develop, Marketing campaign for Meals retailer, Internet site visitors improve
[2] Upstream martech platform information. Develop, Marketing campaign for MNO, Pay plan migrations/upgrades
[3] Techradar, “Google releases RCS messaging globally”, November 2020
[4] Juniper, “RCS vs OTT: why 2022 is an important 12 months”, February 2022
[5] Juniper, “RCS vs OTT: why 2022 is an important 12 months”, February 2022
[6] GSMA Future Networks, “The RCS Ecosystem”, Accessed 20.four.2022
-ENDS-
About Upstream
Upstream is a number one know-how firm within the area of cell advertising in a very powerful rising markets on this planet. Its cell advertising automation platform, Develop, distinctive in its type, combines improvements in advertising automation and information, safety from internet marketing fraud, and multi-channel digital communication geared toward creating customized experiences for finish customers. With greater than four,000 profitable cell advertising campaigns, the Upstream staff helps its clients, main manufacturers world wide, talk extra successfully with their clients, improve digital gross sales and increase their income. Upstream options are geared toward 1.2 billion customers in additional than 45 international locations in Latin America, Africa, the Center East and Southeast Asia.
For extra info please contact:
Chevaan Seresinhe
Sonus PR for Upstream
E: upstream@sonuspr.com
P: +44 20 3751 0330
Sofia Marinou
Upstream Company Communications
E: sofia.marinou@upstreamsystems.com
corp.comms@upstreamsystems.com
P: +30210 6618532
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